Angela Novak

Work Experience Highlights

Senior UI/UX Designer (Manager), MDS/IA/Global Agency
Crowe LLP, Chicago IL, Jan 2018 — May 2024 (Remote)

• As Global UX Lead, spearheaded the integration of two disparate design refresh initiatives into a unified, cohesive vision, leading to increased user engagement and a boost in conversion rates across both US and global firm websites.

• As a Global UX Architect, collaborated with diverse teams to understand user experience needs and create solutions, resulting in increased user satisfaction and a 30% improvement in task completion rates, aligning with business and user objectives.

• As Global Design System Lead, collaborated with a Design System Specialist and managed contractors to establish a cutting-edge design system based on atomic methodology, reducing design time and improving design consistency on a global scale.

• As UX Lead within the Dev Scrum team, contributed insights and solutions during scrum ceremonies, resulting in a 25% reduction in usability issues and an increase in user satisfaction post-launch.

Marketing Creative Design Specialist, Senior Associate
Grant Thornton, Chicago, IL, Oct 2014 – Jan 2018 (Hybrid)

• Led a comprehensive brand refresh in collaboration with an agency and internal web team, ensuring a cohesive experience across print, video, and web platforms. Partnered with the Website Manager to guide digital and UX best practices, optimizing website elements and multimedia assets.

• Directed the implementation of Ceros for interactive experiences and data visualization, providing training and analytics to measure and enhance audience engagement.

• Awarded one of GT’s Marketing’s Top Talent for FY17.

Marketing Manager and Creative Lead 
CTL Global Solutions, Northlake, IL, Feb 2013 – Oct 2014 (On-site)

• Developed marketing strategy and design for ecommerce platforms, intranet systems, catalogs, and email campaigns, including graphics, multimedia, and web elements.

• Managed pricing and vendor relationships, sourced products, and designed artwork as an ASI Distributor.

• Led the strategy and construction of CTL’s first tradeshow experience, including advertising, videos, gamification, and giveaways.

• Spearheaded the "Fun Committee" initiative to foster camaraderie, promote inclusivity, and boost morale within the company.

Graphic Designer Senior Professional, GBS Americas
Computer Sciences Corporation, Chicago, IL, Jul 1998 – Feb 2013 (Hybrid)

• Started as a Desktop Publisher, focusing on map design and creating marketing collateral such as whitepapers, PowerPoint presentations, proposals, custom graphics, tradeshow signs, posters, print ads, and invitations.

• Promoted to Senior Designer and Central Region Team Leader; trained new Consultant hires on brand and design theory, led global rebranding effort, managed digital content and web design including animations, podcasts, webinars, product demos, data visualization, HTML emails.

• Recipient of H.E.A.R.T and Giraffe Awards for exceptional service and performance.

Education & Certifications

• B.A. in Art: Art Studio 3-D Emphasis, Minor in Anthropology, Eastern Illinois University

• Certificate in User Experience, Nielsen Norman Group

• Internet Technology Webmaster Certification, Illinois Institute of Technology